Additional chat-related features and issues within Microsoft Teams for business
I totally agree with all
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Hello, I'm hoping to get some information on how to go about exporting Teams chat history from my work Office 365 / Microsoft account.
From what I have found online, it seems that this functionality is available through a web interface, and not available in any form in the desktop app. I am in need of this functionality because the search functionality of Teams leaves much to be desired: if I'm searching for messages to/from a user regarding a particular keyword of interest, Teams may return a single message from over a year ago containing that keyword, but there is no ability to view surrounding context messages nor is there an ability to jump directly to that message in our conversation. I just can't keep justifying scrolling back through months or years of individual conversations to find pertinent messages so I can do my job effectively, so I'm planning on exporting my chat conversations with certain individuals so that I can properly search through them for prior messages.
I've found the following support guide which details steps to follow for exporting Teams data in this manner: https://support.microsoft.com/en-us/office/export-or-delete-your-teams-data-1ed6ac68-5fb4-41be-9861-1a4127fecf68
The following is the section relevant to downloading Microsoft Teams chat conversations:
Export and Delete Your Messages and Media from Chats and Communities
To export your messages and media from chat and community:
However, I seem to be running into an issue in regards to the type of account I'm using. I am unable to login with my work account at the provided "export page" link: https://go.microsoft.com/fwlink/?linkid=2128346
When I attempt to login I receive a message indicating "That Microsoft account doesn't exist. Enter a different account or get a new one."
I am able to login with my work account in-browser at the following address: https://www.office.com/
And from there I can access the Teams web app (whose address is: https://teams.microsoft.com/)
I did attempt to access my account settings from the Teams web app (via Settings > Accounts > Manage) https://myaccount.microsoft.com/https://myaccount.microsoft.com/settingsandprivacy/privacy However, there are no Teams chat export options visible under the privacy settings.
The only data I am able to export is "Microsoft Search History" which includes:
Is there any way I can access this export functionality through my work account? Is this something that has to be enabled at a higher admin level by my work's IT department? Or is this something I would need to reach out to them to export for me?
Until Teams' chat functionality allows for jumping directly to a found message in a chat's complete history (with all surrounding messages prior and after being visible) this is the only solution I can think of to effectively search through years of continuous conversations for pertinent information.
Additional chat-related features and issues within Microsoft Teams for business
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I totally agree with all
they erased your email address. I'd love to know how to do this.
So in essence Microsoft is holding its business user's data hostage. You are encouraged to live in MS Teams for everything from conversations to meetings and media, but in the end you better never leave, because you can't take any of that with you, at least in a cohesive fashion without resorting to external third-party workarounds.
The whole admin vs standard user argument is BS as well. I've been able to export my emails to PSTs. I should be able to keep my chat history safe in the same way.
So the summary is that the Microsoft DOCUMENTATION to go to "the Export page" is 100% b.s. because no one can actually get to the hidden link to the export page?
Requiring an eDiscovery search to export chat history for a user is a great use of time for admins, thanks Microsoft.
Skip the emoji's, fire the entire marketing team, and start developing things that actually work and provide benefit to businesses PLEASE.
Wondering how long it will take Microsoft to realize how many clients have a need to export content from Teams Chats.
Ridiculous and annoying.