Calendar missing in MS TEAMS

Anonymous

Hi There,

i find that the calendar tab(on the left panel) in teams is missing. on little research found that this calendar is picked up from OWP. i was surprised to see that i was not having outlook icon when i log into portal.office.com. when i try to access the link http://outlook.office365.com/owa it gives me a license error.

please let know how can we get this issue fixed. i need of urgent help.

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Anonymous

Hello Sai Raju,

Thanks for your post in Microsoft Community.

Regarding to the problem that the calendar tab is missing, there is a chance that someone changed the related policy. To check it, please contact Office 365 administrator to go to Microsoft Teams admin center and then follow the steps below:

1. Sign into Microsoft Teams admin center as an Office 365 administrator.

2. Click Users in the left pane and then select your account.

3. In your account information page, click Policy and select the policy under App setup policy.

4. In Pinned apps section, please check whether Calendar is in the list. If not, click Add apps to add Calendar into the list.

If the issue still persists, please provide the following information to me for further assistance:

Please confirm with other users whether they encountered the same problem.

2. Please provide the screenshot of this issue to me.

3. Whether the Calendar shows up in Teams Web App?

4. Since you mentioned that you got license error when sign into Outlook Web App, please try this link in InPrivate/incognito mode and check whether you can sign in: https://outlook.office365.com. If you still get error, please share the screenshot of the error with me and I will do my best to help you.

Regards,

Seven

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189 additional answers

Anonymous

2020-12-12T20:15:34+00:00
Dear Seven,

I have exactly the same issue and can't access the calendar on teams. I have checked all the things that you mentioned in your post and everything seems fine.

Regarding your follow up question if the problem still persists:
1. other colleagues did have the problem but were able to resolve. Unfortunately they don't know how
2. A screenshot of what would help you?
3. The calendar does not show up in the web app
4. I also have a login error when trying to sign in in an inkognito window. This is the error message:
Thanks a lot in advance

500

Something went wrong.

We couldn't find a mailbox for this recipient. Either they don't have a mailbox or don't have a license assigned.
```
cId: 9A2FE32C49A94F1A99B6A4C1950BFA12
app: Mail
st: 500
reqid: null
wsver: 15.20.3654.21
efe: DB6P18901CA0019, AS8PR04CA0254
ebe: DB8P194MB0838
et: ServerError
esrc: StartupData
err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException
estack: Error: 500&#10;    at S (https://outlook.office365.com/mail/:350:29059)&#10;    at https://outlook.office365.com/mail/:350:36725
ts: 2020-12-12 20:08:52Z
```
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Anonymous

2020-12-15T08:54:40+00:00
What worked for us (in French)

Ce qui a fonctionné pour nous (en Français)

Si le calendrier n’apparaît pas dans Teams

Si l'utilisateur ne peut pas planifier de réunion Teams
1. https://office.com
Aller avec le compte administrateur sur la console d'administration office.com

Rechercher l'utilisateur et lui ajouter la licence Office 365 A1

Enregistrer
1. https://admin.teams.microsoft.com
Rechercher l'utilisateur

Onglet stratégies

Cliquer sur Stratégie d'événements en direct

Décocher Autoriser la planification

Enregistrer

Recocher Autoriser la planification

Demander à l'utilisateur de se déconnecter et quitter Teams (autant l'application que la page web). Fermez touts les navigateurs internet.

Reconnectez l'utilisateur et cela devrai fonctionner
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Anonymous

2020-12-15T09:13:55+00:00

Thanks a lot for your reply and help.

I also thought it might be a license issue but my colleagues have the same license and seem to have access to the calendar.

However, Teams is cureently only included to our license as a trial, so maybe something went wrong with my account.

I will check out the option of upgrading the accounts.
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Anonymous

2020-12-15T11:57:52+00:00

thanks for replying but there is not way to handle users in the office.com portal, pehaps you mean the admin.microsoft.com or the portal.azure.com portal? or admin.teams.microsoft.com?

In any case i have no license A1 available to be assigned to our users.

I am russning Office 365 Small Business.
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