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I updated to MacOS Catalina and now I cannot share my app screens. I can share my desktop, but that is all others can see.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Found it.
System Preferences
Security & Privacy
Privacy
Screen Recording
My system had an entry (unchecked) for Microsoft teams. I think it asked me as I was launching but I blew by it. Not sure how you'd add it if it's not there. You just have to turn it on, and Teams screen sharing will work.
Hi,
What works for me (and most misbehaving applications):
remove the preference file for MS Teams in
/Users/*Your*username*/Library/Preferences/
I do this via the Terminal, but you can use the Finder also (use menu "Go>Go to folder"):
Stop MS Teams.
open Terminal screen and type (or copy/paste):
cd ./Library/Preferences/
rm com.microsoft.teams.plist
If you're very prudent, copy it to f.i. your desktop with: cp com.microsoft.teams.plist ./Desktop
Open MS Teams again.
After this I got asked by three applications (Skitch and two times MS Teams) to allow "screen capture" in System Preferences>Security&Privacy>ScreenRecording
Regards,
Henk
Hello Henk, thank you very much for your kindly answer. Unfortunately it didn't work... I deleted the file and followed very careful your instructions and nothing..... I do have the notification in MS Teams about the permission need but after clicking on it nothing happens. When opening the Privacy / screen recording there is not option to add MS Teams, it is empty.
Hello Henk, thank you very much for your kindly answer. Unfortunately it didn't work... I deleted the file and followed very careful your instructions and nothing..... I do have the notification in MS Teams about the permission need but after clicking on it nothing happens. When opening the Privacy / screen recording there is not option to add MS Teams, it is empty.
Unfortunately I didnt work for me either. Any other suggestions?
Microsoft doesn't care. I wish I didn't have to use Teams - the support offered by MS is woeful. I can call Apple any time and get help - Microsoft doesn't want to help and makes it very hard to contact them. Disappointing.
Sorry, I forgot to say that de Mac OS I have is High Sierra and the option indicated does not appear.