MacOS Catalina and Teams Screen Sharing

Anonymous
2019-10-08T22:15:11+00:00

I updated to MacOS Catalina and now I cannot share my app screens. I can share my desktop, but that is all others can see.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2019-10-09T01:10:02+00:00

Found it.

System Preferences

Security & Privacy

Privacy

Screen Recording

My system had an entry (unchecked) for Microsoft teams. I think it asked me as I was launching but I blew by it. Not sure how you'd add it if it's not there. You just have to turn it on, and Teams screen sharing will work.

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  1. Anonymous
    2019-10-17T10:53:35+00:00

    Sorry, but the latest version of Teams for Mac is 1.2.00.28258. The Catalina supplemental update of October 15 seems to cause the problems.

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  2. Anonymous
    2019-10-17T10:52:54+00:00

    Count me in with those whose Teams no longer works.

    1. Mac OS Catalina OS 10.15
    2. Teams for Mac:You have Microsoft Teams Version 1.2.00.22561. It was last updated on 9/13/19.
    3. Since update to Catalina.
    4. Cannot share either apps or screens. Initially it didn't even show the apps as an option anymore but then I updated screen recording privacy settings. The user sees only the wallpaper of Catalina island. They also can see my mouse moving on the screen. 
    5. Office 365

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  3. Anonymous
    2019-10-17T09:39:18+00:00

    Hi All,

    Sorry for the inconvenience Teams for Mac brought to you, based on your description, I have tested on the latest Mac Catalina and Teams for Mac(1.2.00.22561), and I found no such issue. Therefore, in order to summary and further investigate this issue, would you mind helping to offer me more information? Thanks for your cooperation.

    1. The detailed version of your Mac OS.
    2. The detailed version of your Microsoft Teams client.
    3. Whether the issue occurred after updating Mac OS or updating Microsoft Teams.
    4. Whether you cannot share app screen, desktop or both. Is there any error message? Please help to capture a screenshot of the problematic window.
    5. Is your account managed in Office 365, on-premises, or hybrid?

    We will try our best to investigate and check this issue for you, your understanding and time is highly appreciated.

    Best Regards,

    Betty

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  4. Anonymous
    2019-10-17T07:19:08+00:00

    Having the same issue as you, LastCrusader. Didn't have the problem when initially updating to MacOS Catalina, but now with the 2nd update from yesterday I can no longer share it.

    Thanks,

    • Brandon

    Same problem here. Enabling Screen sharing in privacy settings does not help.

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