MacOS Catalina and Teams Screen Sharing

Anonymous
2019-10-08T22:15:11+00:00

I updated to MacOS Catalina and now I cannot share my app screens. I can share my desktop, but that is all others can see.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2019-10-09T01:10:02+00:00

Found it.

System Preferences

Security & Privacy

Privacy

Screen Recording

My system had an entry (unchecked) for Microsoft teams. I think it asked me as I was launching but I blew by it. Not sure how you'd add it if it's not there. You just have to turn it on, and Teams screen sharing will work.

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  1. Anonymous
    2019-11-19T19:07:08+00:00

    So, I finally figured it out on my own, with 3 weeks without screen share capabilities. I don't know who to blame on this Microsoft or Apple, but the fact that other screen sharing services have pushed out fixes is really troublesome to me. 

    I have to use teams all day and I am project manger so I am constantly using Screen share. This has been REALLY ANNOYING to say the least. 

    For me I saw on other forums and here that other people were having luck with quitting apps and testing one by one until they got screen share to work. For me it was the Microsoft To Do Application that was causing the issue. As soon as I closed it, I was able to screen share, and when I open it screen share is not available. 

    It should be embarrassing to both Microsoft and Apple here. To leave all these customer's for weeks without an update or an answer to restore their service. Mainly to be right now, it is Microsoft since it is another one of their products that is causing my issue. 

    Get it together guys!

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  2. Anonymous
    2019-11-11T16:32:33+00:00

    I've isolated it to having the Cisco AnyConnect VPN client open. If that app is open when Teams is, no sharing options, if I close that app, all the sharing options work again. FYI for anyone this may help.

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  3. Anonymous
    2019-10-27T19:02:05+00:00

    Hi

    I found an interesting workaround -

    If my teams is windowed then I always get the following

    "We need permission to share your screen Go to Security & Privacy"

    But in full screen mode, it appears to work.

    same session - just go to full screen and it works, go back to windowed mode and it stops working...

    At last a bit of a breakthrough. This indicates that the permission isn't being passed successfully to the MacOS windowed framework.

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  4. Anonymous
    2019-10-22T16:10:17+00:00

    I have the same problem - updated to Catalina and now Teams will not share my screen.  Under SECURITY & PRIVACY > SCREEN RECORDING, I don't have an option for Teams.

    I've uninstalled/re-installed Teams, I've cleared the Teams cache ~Library/Application Support/Microsoft/Teams/indexedDB - no luck.  Please fix, this is a real problem.

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