MacOS Catalina and Teams Screen Sharing

Anonymous
2019-10-08T22:15:11+00:00

I updated to MacOS Catalina and now I cannot share my app screens. I can share my desktop, but that is all others can see.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2019-10-09T01:10:02+00:00

Found it.

System Preferences

Security & Privacy

Privacy

Screen Recording

My system had an entry (unchecked) for Microsoft teams. I think it asked me as I was launching but I blew by it. Not sure how you'd add it if it's not there. You just have to turn it on, and Teams screen sharing will work.

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  1. Anonymous
    2020-01-17T00:44:53+00:00

    The above did not help me with my problem. I did find a good workaround though... I think....

    First, why didn't the above answer help? My system was already configured to Allow screen recording in Security & Privacy settings. I didn't have any luck with tracking the problem down internally (I heard it's actually an issue with MacOS but that's not confirmed).

    To get screen sharing to work, here is what I did:

    1. Quit Teams
    2. Disable/Disallow/Uncheck 'Screen Recording' for Microsoft Teams in 'Settings -> Security & Privacy'
    3. Open Teams
    4. Start a Meeting (confirmed that Screen Sharing is not available)
    5. Quit Teams
    6. Re-Enable/Allow/Check 'Screen Recording' for Microsoft Teams in 'Settings -> Security & Privacy'
    7. Open Teams
    8. Start a Meeting (confirm that Screen Sharing IS now available)

    It stinks and who knows how long it lasts but it's something. 

    Those steps did not fix the issue for me. I have the latest macOS Catalina and the latest Teams.

    I was reading it is something related with Apple. Not so sure about it... just had a meeting using Go To Meeting and it did request the exact same permission, I did allow it and it worked! 

    I will appreciate any other idea I can try. Thanks.

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  2. Anonymous
    2020-01-15T23:28:40+00:00

    Thank you! I don't think anyone could guess this option!

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  3. Anonymous
    2020-01-15T13:53:58+00:00

    Have you tried the work around given by SamJones:

    >>>

    I was able to get it working again by uninstalling Teams, and also removing this folder:

    Library/Application Support/Microsoft/TeamsUpdaterDaemon

    <<<

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  4. Anonymous
    2020-01-08T17:24:52+00:00

    I was able to get it working again by uninstalling Teams, and also removing this folder:

    Library/Application Support/Microsoft/TeamsUpdaterDaemon

    Not sure if that's a true fix, but it worked for me on a Mac with 15.2, and Teams version 1.2.00.34155

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