Accessing and using Microsoft Teams on smartphones and tablets across platforms
Please Richsb, the issue is not about using AirPods with a computer.
The issue is with iOS Teams application on iPhone only.
The volume setting will not go down during a Teams call no matter what the user does. The Teams app or something is pushing the volume back without any option to use comfortable volume.
It might also be a case where Teams is using some special sound device settings that will not allow lowering the volume.