Volume too loud in Teams IOS when using AirPods Pro even when set to minimum volume

Anonymous
2020-07-15T03:30:15+00:00

Hi all,

Anyone can propose a fix to a loo loud volume in Teams even when volume is set to minimum?

I’m using AirPods Pro to join Teams’ calls through my iphone and/or ipad. The volume is set to absolutely minimum possible and it’s still a too loud to the point of causing pain if connected for a prolongued time.

It seems to be a Teams’ behaviour as the airpods function well in other apps in the same devices, enabling me to further reduce the volume. For context, the 50% volume of other apps sound like the bare minimum volume of Teams..

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

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  1. Anonymous
    2020-10-21T05:57:08+00:00

    Exact same issue!! I had to quit using the airpods and hear it with the iphone...very tiring after a 90 minute call!!

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  2. Anonymous
    2020-10-22T13:24:30+00:00

    Same problem here, it's not a phone problem it's a Teams app problem.

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  3. Anonymous
    2020-10-22T19:24:04+00:00

    Reporting same issue with Beats Flex headphones. Way too loud even at min volume.

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  4. Anonymous
    2020-11-03T09:21:14+00:00

    Hi, any updates on this? essentially I can't lower the volume of Teams meeting. Bluetooth headphones on lowest volume setting. There's no option in Teams to make any lower. all other apps and music are fine.

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  5. Anonymous
    2020-11-18T08:09:45+00:00

    Same problem here. Great to see microsoft reply so quickly with some troubleshooting but then ignoring the whole thread when the problem appears global....

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