Volume too loud in Teams IOS when using AirPods Pro even when set to minimum volume

Anonymous
2020-07-15T03:30:15+00:00

Hi all,

Anyone can propose a fix to a loo loud volume in Teams even when volume is set to minimum?

I’m using AirPods Pro to join Teams’ calls through my iphone and/or ipad. The volume is set to absolutely minimum possible and it’s still a too loud to the point of causing pain if connected for a prolongued time.

It seems to be a Teams’ behaviour as the airpods function well in other apps in the same devices, enabling me to further reduce the volume. For context, the 50% volume of other apps sound like the bare minimum volume of Teams..

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

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  1. Anonymous
    2021-03-12T17:07:59+00:00

    You said:

    "..disconnect your Airpod Pro’s from your laptop etc. Connect to your iphone/ipad and open control centre.

    Turn the Airpod volume down (pictured) to half or your desired volume, then connect back to your laptop."

    So no, since iOS isn't on a laptop you reply was indeed of no use and not to the point of the question.  (and it doesn't affect the mic volume so still get deafened and no-one can hear you in iOS teams.)

    Sorry you objected to my tone.

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  2. Anonymous
    2021-03-12T12:05:56+00:00

    Yes i have this issue with teams on all devices. my windows pc, macbook and iphone. Seems to be a fix that microsoft doesn't care about.

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  3. Anonymous
    2021-03-12T11:59:11+00:00

    NOT FIXED!!!

    This issue is FOR Teams IOs!! Not using on another device.  STILL have the issue where volume is loud on Teams IOS but to people on the call I sound like I'm in a well.

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  4. Anonymous
    2021-01-21T23:06:13+00:00

    I am having the same issue. I am teaching remote and to mitigate other background noise in the house, I need to use headphones. I can't use my Airpods (my only headphones) because its crazy loud with 20+ kids talking. My Airpods work well with every other app on my Surface.

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  5. Anonymous
    2020-07-15T09:37:43+00:00

    Hello michelfmy,

    Regarding your issue, suggest you to check your Teams client app is updated with latest software and also make sure that iPhone is updated with latest software updates.

    • Try to restart your iPhone and re-set your AirPods with iPhone to check if is there any improvements.
    • You can also configure your AirPods with other iPhone and configure your teams account in it, now check if the volume issue occurs or not.
    • Try to re-install Teams in in your iPhone and check the result.

    Thanks and regards,

    Ankita Vaidya

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