Volume too loud in Teams IOS when using AirPods Pro even when set to minimum volume

Anonymous
2020-07-15T03:30:15+00:00

Hi all,

Anyone can propose a fix to a loo loud volume in Teams even when volume is set to minimum?

I’m using AirPods Pro to join Teams’ calls through my iphone and/or ipad. The volume is set to absolutely minimum possible and it’s still a too loud to the point of causing pain if connected for a prolongued time.

It seems to be a Teams’ behaviour as the airpods function well in other apps in the same devices, enabling me to further reduce the volume. For context, the 50% volume of other apps sound like the bare minimum volume of Teams..

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

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  1. Anonymous
    2020-11-18T08:09:45+00:00

    Same problem here. Great to see microsoft reply so quickly with some troubleshooting but then ignoring the whole thread when the problem appears global....

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  2. Anonymous
    2020-10-22T13:24:30+00:00

    Same problem here, it's not a phone problem it's a Teams app problem.

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  3. Anonymous
    2020-11-03T09:21:14+00:00

    Hi, any updates on this? essentially I can't lower the volume of Teams meeting. Bluetooth headphones on lowest volume setting. There's no option in Teams to make any lower. all other apps and music are fine.

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  4. Anonymous
    2020-08-27T07:43:45+00:00

    I have the same problem - the lowest possible volume on my iphone, but the sound is uncomfortable (too high). Using airpods.

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  5. Anonymous
    2020-07-20T14:10:33+00:00

    Hello Ankita,

    Firstly, thanks for your quick reply. Here's my feedback:

    I've been using Teams with my iPhone and iPad. The issue happens in both devices, even though the volume controls (in other apps) work absolutely fine and there's no issue in further lowering the volume to a comfort level. I also tried another set of AirPods Pro with my devices without getting any better results.

    Any other recommendation?

    Best regards,

    Michel

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