MS Teams "We couldn’t get the email address of this channel. Please try again later" + We're still setting up your team, you can change your picture when we're done.

Anonymous

Hi,

2 errors that appear to be related to a new team/channel being created.

When creating a new team, we can no longer get the email address nor change the picture.

No issues with previously created teams/channels.

Confirmed:

Waited for 3 days
Error occurs on App and Web versions
App is on latest version
Error occurs on both Windows and Mac

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57 answers

Anonymous

2018-06-13T05:28:14+00:00

Hi All,

Thank you for your update in PM. Right now our related team is still working on it. Please subscribe to this thread and we will post the latest information here once we get it from our related team.

Regards,

Leo
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Anonymous

2018-06-13T13:32:49+00:00

I tried again this morning and the issue seems to be resolved. Both the channel email address and picture upload are now working. Thanks!
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Anonymous

2018-06-13T13:43:13+00:00

I still can't get the e-mail address for the channels added in the last week or so. Channels created prior to that are fine.
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Anonymous

2018-06-13T14:02:51+00:00

On our tenant also still same issue. Opened support case yesterday and just got off phone with support.

They collected fiddler and ms teams client logs (both for working and non working channels) and will investigate those now.
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Anonymous

2018-06-13T15:16:20+00:00

Thank you for the attention on this. Hope we get this resolved!
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