MS Teams "We couldn’t get the email address of this channel. Please try again later" + We're still setting up your team, you can change your picture when we're done.

Anonymous
2018-06-05T18:40:14+00:00

Hi,

2 errors that appear to be related to a new team/channel being created.

When creating a new team, we can no longer get the email address nor change the picture. 

No issues with previously created teams/channels. 

Confirmed: 

  • Waited for 3 days
  • Error occurs on App and Web versions
  • App is on latest version
  • Error occurs on both Windows and Mac
Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2018-06-11T15:18:37+00:00

    Thanks for the Tip. Unfortunately it was already private. I switched it to Public and Private several times to test, but didn't work.

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  2. Anonymous
    2018-06-11T18:23:29+00:00

    Same problem here with team/channel email addresses - I'm not so concerned with changing the picture but definitely getting the email address for the channels on a fairly new (And big) project that I was hoping to get everyone on board using Teams for....

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  3. Anonymous
    2018-06-11T20:57:23+00:00

    Same problem.  No e-mail address.  This is big as I'm trying to get people on board with teams.

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  4. Anonymous
    2018-06-12T14:40:25+00:00

    Same problem for us as well.  No ability to obtain an email address for channels.

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  5. Anonymous
    2018-06-12T16:12:18+00:00

    I've experience the same issue.  I'm also not concerned about uploaded a picture for the team, but the email address for the channels will be crucial for the use of the some of the teams I'd like to build.

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