MS Teams "We couldn’t get the email address of this channel. Please try again later" + We're still setting up your team, you can change your picture when we're done.

Anonymous

Hi,

2 errors that appear to be related to a new team/channel being created.

When creating a new team, we can no longer get the email address nor change the picture.

No issues with previously created teams/channels.

Confirmed:

Waited for 3 days
Error occurs on App and Web versions
App is on latest version
Error occurs on both Windows and Mac

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57 answers

Anonymous

2018-06-20T17:20:20+00:00

Thank you for the quick reply. There is only one team left where mail generation is not working.
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Anonymous

2018-06-20T16:30:28+00:00

Hi Tomas,

Our related team is still working on it and there is no ETA for this issue. Please keep monitoring this thread and we will update here once it is resolved. Your patience is highly appreciated.

Regards,

Leo
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Anonymous

2018-06-20T10:10:29+00:00

Hi Leo,

is there deadline the will finally be resolved? It is really big problem for me.

Thanks

Tomas
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Anonymous

2018-06-20T10:00:52+00:00

Hi Jim Sawyers,

Thanks for your update. Our related team is still working on it and we will keep monitoring the progress of it. Once it is resolved we will update here and we are sorry for the inconvenience this casued recently.

Regards,

Leo
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Anonymous

2018-06-19T17:38:33+00:00

We are also having this problem with 1 team. It works with more than 10 of our other teams.
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