MS Teams "We couldn’t get the email address of this channel. Please try again later" + We're still setting up your team, you can change your picture when we're done.

Anonymous
2018-06-05T18:40:14+00:00

Hi,

2 errors that appear to be related to a new team/channel being created.

When creating a new team, we can no longer get the email address nor change the picture. 

No issues with previously created teams/channels. 

Confirmed: 

  • Waited for 3 days
  • Error occurs on App and Web versions
  • App is on latest version
  • Error occurs on both Windows and Mac
Microsoft Teams | Microsoft Teams for business | Other

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  2. Anonymous
    2018-06-14T19:13:01+00:00

    Hi,

    I am still getting the email error on new Teams/Channels.

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  3. Anonymous
    2018-06-14T11:52:40+00:00

    Hello,

    i have still same problem. Issue still persists. I have creating 17 teams, but it doesn't work on three channels.

    Thank you for your information on how to proceed.

    Tomas Mejzlik

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  4. Anonymous
    2018-06-13T20:17:54+00:00

    My problem is also resolved.  Thank you.

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  5. Anonymous
    2018-06-13T19:20:47+00:00

    Also working for me too.  Thanks.

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