MS Teams "We couldn’t get the email address of this channel. Please try again later" + We're still setting up your team, you can change your picture when we're done.

Anonymous
2018-06-05T18:40:14+00:00

Hi,

2 errors that appear to be related to a new team/channel being created.

When creating a new team, we can no longer get the email address nor change the picture. 

No issues with previously created teams/channels. 

Confirmed: 

  • Waited for 3 days
  • Error occurs on App and Web versions
  • App is on latest version
  • Error occurs on both Windows and Mac
Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2018-06-13T17:21:02+00:00

    YES!!!  working for me too!, thanks

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  2. Anonymous
    2018-06-13T17:07:17+00:00

    Working for me now, too!  Awesome!

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  3. Anonymous
    2018-06-13T15:16:20+00:00

    Thank you for the attention on this. Hope we get this resolved!

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  4. Anonymous
    2018-06-13T14:02:51+00:00

    On our tenant also still same issue. Opened support case yesterday and just got off phone with support.

    They collected fiddler and ms teams client logs (both for working and non working channels) and will investigate those now.

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  5. Anonymous
    2018-06-13T13:43:13+00:00

    I still can't get the e-mail address for the channels added in the last week or so.  Channels created prior to that are fine.

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