Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2020-10-13T17:25:36+00:00

    You did it! Thank you so much! You are so smart!

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  2. Anonymous
    2020-10-13T17:37:46+00:00

    When I tried it, my  mic disappeared and I had to use my laptop mic.

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  3. Anonymous
    2020-10-29T14:10:20+00:00

    Too bad I'm on a work computer with no admin privileges... any other fixes without it?

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  4. Anonymous
    2020-10-29T17:33:49+00:00

    Hello again! 

    Here's my update about this issue: It is not fixed...

    I tried the fix recommended in this forum and I still get the same problem. The headset seems to enter in some kind of "sleep mode" while in a conference using Teams. I repeat this only happens on Teams. On everything else, the headsets work perfectly fine: listening to music (either mac, android or windows systems), Youtube videos, phone calls and video conferences using Skype, Zoom or Google chat (the ones I tested during the last month).

    I ran a search for the model on the Internet and didn't find any topic referring to this particular model. Does anyone, with the same headsets have felt this problem with Teams? The model is: 

    Bluetooth Sony WH-CH710N.

    I really need help, cause I already went to the shop complaining and they kindly gave me a new pair in replacement. I don't think they will be replacing it again unless it is a factory fault.

    thanks

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  5. Anonymous
    2020-11-01T20:16:50+00:00

    LEIGONS OF MEDIOCRACY... MICROSOFT IS YOUR PATRON SAINT!!!

    Every time you change something nothing works. Don’t you READ these complaints?

    MS Teams cannot connect with most bluetooth headsets. 

    I have Bluetooth Hearing Aids... THEY won’t connect. 

    I’m switching to Apple and you folks can go pound sand,,,

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