Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2024-10-02T16:08:14+00:00

    And another funny thing is I haven’t had any issues with the same headsets in MS Teams on macOS (MacBook pro)

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  2. Anonymous
    2024-10-16T11:00:36+00:00

    Thank you! The other suggestions didn’t work, but this one did the trick.

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  3. Anonymous
    2024-11-06T14:35:30+00:00

    It's now November 2024 and this is still a massive issue... When is Teams getting fixed so it works with Bluetooth headsets???

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  4. Anonymous
    2025-01-22T18:46:59+00:00

    It's now November 2024 and this is still a massive issue... When is Teams getting fixed so it works with Bluetooth headsets???

    Agreed, And now it is 2025 and I still can't get Bluetooth headphones to work in teams. They work in Zoom so I have no idea. Just did my first Teams meeting of the year and several of us couldn't get our mics to connect to Teams.

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  5. Anonymous
    2025-01-22T19:36:28+00:00

    It had gotten better once I removed old teams from running at the same time as new teams. But then W11 24H2 hit. Same problems all over again. I work in teams and hear people complaining all the time. Microsoft just doesn't care.

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