Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

212 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-11-30T10:32:25+00:00

    This is such an astonishing issue, I can't understand why it's not fixed Teams will just not work with a bluetooth audio device on Win 11. I don't want some esoteric work around I want the product to work without this enormous bug.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-11-30T13:06:48+00:00

    This is such an astonishing issue, I can't understand why it's not fixed Teams will just not work with a bluetooth audio device on Win 11. I don't want some esoteric work around I want the product to work without this enormous bug.

    Amen!!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-01-24T20:03:24+00:00

    Many modern bluetooth keyboards and mice use LE.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-02-22T07:50:33+00:00

    This worked for me...

    1. Unpair headset
    2. Right-click start menu and open Device Manager
    3. Expand Bluetooth
    4. Right-click Microsoft Bluetooth LE Enumerator and disable. It will give you a warning about devices not working. Unless you have devices that require Bluetooth low energy, it will be okay. Leave the other one (without LE) enabled.
    5. Pair your headset
    6. Enjoy

    This worked for mee too! Thanks!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-03-26T22:28:50+00:00

    This something Microsoft need to fix. BT works fine for any app other than Teams and seems there's a plethora of BT headphones that just won't work with Teams.
    So being that Microsoft is pretty **** in how it's coded then it's more than likely Windows that's at fault and not multiple different manufacturers headphones.

    SO, get on it Microsoft and fix the problem at hand. I mean whatever the Teams coding issue is translates over to Macs too.

    Was this answer helpful?

    0 comments