Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2020-08-11T20:21:25+00:00

    I totally agree.  It makes no sense not to have ALL Bluetooth headsets compatible especially if they work with Windows 10.

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  2. Anonymous
    2020-08-13T12:30:43+00:00

    My Bluetooth earphone's mic is working while taking calls in SKYPE but not with Teams,

    Since we are permanently switching over to Teams, it would be a problem for us.

    I have often noticed, Microsoft is very careless in addressing customer concerns.

    Even for any application bugs, they take ages even to understand the issue, and even after that they give any bla bla excuses and run away..

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    10+ people found this answer helpful.
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  3. Anonymous
    2020-08-13T21:11:53+00:00

    This worked for me...

    1. Unpair headset
    2. Right-click start menu and open Device Manager
    3. Expand Bluetooth
    4. Right-click Microsoft Bluetooth LE Enumerator and disable. It will give you a warning about devices not working. Unless you have devices that require Bluetooth low energy, it will be okay. Leave the other one (without LE) enabled.
    5. Pair your headset
    6. Enjoy

    Thank you so much! This worked like a charm! I hope this helps others with the same issue.

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    7 people found this answer helpful.
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  4. Anonymous
    2020-08-16T09:36:37+00:00

    Hello,

    I seem to have the same problem with Bluetooth with teams call in my android phone.(Samsung galaxy note).

    Any suggestions.

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  5. Anonymous
    2020-08-16T09:37:48+00:00

    any advice for same issue with teams app in android phone?

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