Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2022-05-04T14:05:14+00:00

    I'm not able to see the device in Teams at all.

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  2. Anonymous
    2022-05-04T14:22:52+00:00

    Did you go to settings and there "Devices"? There at the top I see section "Audio devices", where I can set my speaker and microphone. I've got 1.5.00.9163 Teams version.

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  3. Anonymous
    2022-05-13T07:11:53+00:00

    Sadly a very strange behavior of Teams, probably also a reason why many companies always want to use Zoom. Had the same issue, thank you for sharing the solution. Found also this video, which shows and explains the fix. I hope to use BT devices soon as intended with Teams. ¯\_(ツ)_/¯

    https://www.youtube.com/watch?v=fbbRiMSxW7E

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  4. Anonymous
    2022-05-13T09:25:24+00:00

    Yeah I have played around with it, and gotten it to work occasionally. But it then it suddenly stops working even though the config is unchanged. Very weird.

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  5. Anonymous
    2022-07-26T14:38:06+00:00

    This worked for me...

    1. Unpair headset
    2. Right-click start menu and open Device Manager
    3. Expand Bluetooth
    4. Right-click Microsoft Bluetooth LE Enumerator and disable. It will give you a warning about devices not working. Unless you have devices that require Bluetooth low energy, it will be okay. Leave the other one (without LE) enabled.
    5. Pair your headset
    6. Enjoy

    This did not work for me. FYI, it's also a problem with Webex on Windows 10 and 11. I believe this is a problem in Windows not Teams.

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