Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2022-02-08T16:54:50+00:00

    Hi All,

    The problem with disabling Bluetooth LE is that some Bluetooth devices would stop working (e.g. my Logitech M585 in this case), so then this is the alternative I got after Googling thousands of pages.

    (Assume you did not disable any Bluetooth LE driver)

    1. Connect your Bluetooth headset

    1. Open Control Panel
    2. Open Device and Printers
    3. You will see your headphone connected as a device, right-click on it, choose properties
    4. From the "Services" tab, disable "Bluetooth telephony", click OK to commit changes.
    5. Disconnect and re-connect your device

    Doing so will cripple the mic on your Bluetooth headphone, that should do the same trick as "disabling Bluetooth LE", but you didn't kill the LE service so it does not affect other devices.  After making the changes you still need to choose an alternative mic to pick up your voice (bummer).

    This worked for my Edifier TWS1 Pro
    I already have a separate microphone for making/taking calls on Teams so it isn't much of an issue if I don't use the mic on my Bluetooth headset.

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  2. Anonymous
    2022-04-05T02:19:12+00:00

    This used to work before attaching a bluetooth speaker or headset to work with TEAMS. but for some reason or another the function stopped working lately. The same devices work on the other apps from the laptop (I use a MacAir M1 2020).

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  3. Anonymous
    2022-04-07T14:56:11+00:00

    I followed these steps for my skullcandy push active earbuds. I can use my headphones with Teams from the browser but it's still not working for the Teams desktop application.

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  4. Anonymous
    2022-05-04T11:58:57+00:00

    Hi all, I've read the thread and tried different steps. Some of them worked for a while, then it switched back to not working.

    Maybe I'm unique with my problem, but my only issue is with the audio. I can't hear other people in the meetings. However they can hear me perfectly fine with my mic. Not sure if they hear me through the Jabra mic or the computer mic, but I seems to be though the Jabra mic (I have the Jabra Elite 7 Pro earbuds).

    Anyone know what might be causing this? and what might work as a solution?

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  5. Anonymous
    2022-05-04T12:07:57+00:00

    There are device settings in Teams. There you can check and change, which input (microphone) and output you use.

    Try and play with combinations there - for example my Opel provides two outputs: one of them is named headphones, the other one - headset. Only one of them works. Additionally, it still doesn't work when the input is set to car microphone. So the only combination that works for me is Opel headphones as output + computer microphone as input.

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