Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2021-04-02T16:05:18+00:00

    This is so frustrating. Tried the suggested but my Bluetooth LE cannot disable. Any ideas why?

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  2. Anonymous
    2021-04-12T04:43:19+00:00

    I have a JBL E55BT bluetooth headphones. Whenever i joined a meeting in teams it worked on hands free mode but when i changed the device to stereo the sound stopped coming and none of my other video or music would play even when it was in hands free mode. So i found  a simple fix for that:

    • Disconnect your bluetooth headphones
    • Open device manager
    • Expand the bluetooth section
    • Disable Microsoft bluetooth LE enumerator
    • Now connect you bluetooth headphones
    • Join a teams meeting
    • Open device settings from the three dot icon
    • Select stereo mode
    • Then select your microphone to your default pc microphone as in my case realtek audio microphone array
    • The sound will start coming in stereo

    I hope this helps...  :)

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  3. Anonymous
    2021-04-16T10:51:29+00:00

    This worked!

    But didn't have the choice "disable", so I tried uninstalling LE Enumerator driver(in device manager), and then it worked after re-pairing my bluetooth hands-free. :)

    I have/use: PLT V5200 from Plantronics.

    Teams Settings Devices: Headset (PLT V5200 Series Hands-Free AG Audio) on both speaker and Microphone.

    Thanks!

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  4. Anonymous
    2021-04-20T01:15:22+00:00

    Hi All,

    The problem with disabling Bluetooth LE is that some Bluetooth devices would stop working (e.g. my Logitech M585 in this case), so then this is the alternative I got after Googling thousands of pages.

    (Assume you did not disable any Bluetooth LE driver)

    1. Connect your Bluetooth headset

    1. Open Control Panel
    2. Open Device and Printers
    3. You will see your headphone connected as a device, right-click on it, choose properties
    4. From the "Services" tab, disable "Bluetooth telephony", click OK to commit changes.
    5. Disconnect and re-connect your device

    Doing so will cripple the mic on your Bluetooth headphone, that should do the same trick as "disabling Bluetooth LE", but you didn't kill the LE service so it does not affect other devices.  After making the changes you still need to choose an alternative mic to pick up your voice (bummer).

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  5. Anonymous
    2021-04-21T14:28:47+00:00

    After hours of googling, this actually worked! Although in my case (Anker Soundcore Boost), the service was called 'Hands free telephony'. But now my speaker works in Skype!

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