Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2021-03-26T18:28:59+00:00

    Hi Arya, thanks for sharing the workarounds. I am using Sony WH-CH500 Bluetooth headset and your 3rd solution to access teams from Chrome browser is working for me.

    But I want to use my headset connected to teams from the in-built application without using browser. Is there a way to do this? If yes, then please guide me through that.

    Thanks in advance.

    Sri :)

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  2. Anonymous
    2021-03-31T08:44:41+00:00

    I have a JBL Tune500BT that did not work with Teams. 

    I did try disable Microsoft Bluetooth LE Enumerator but it does not work. By chance, I found out that it works perfectly with the settings shown below.

    Image

    Hope that helps

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  3. Anonymous
    2021-04-01T08:07:03+00:00

    Yep,

    Indeed that workaround works but it limit you to use USB microphone - so it still only half way...

    Strange that Microsoft aren't trying to solve it...

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  5. Anonymous
    2021-04-01T10:51:07+00:00

    I have a JBL Tune500BT that did not work with Teams. 

    I did try disable Microsoft Bluetooth LE Enumerator but it does not work. By chance, I found out that it works perfectly with the settings shown below.

    Image

    Hope that helps

    It worked! Thanks

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