Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2021-02-05T21:06:24+00:00

    My issue is slightly different. I'm using Jabra 65t Elites.  I'm also using an ASUS internal BT/Wifi card on my desktop.  I used this very same setup in my old desktop, and it worked fine.  But now in new desktop, I can hear everything correctly, until I try to make a call in Teams, then the person speaking is very clanking and metallic sounding.  They hear me just fine.

    I have disabled the Wifi portion of the card already, and I just disabled the LE as suggested.  Still occurring.

    Any advice?

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  2. Anonymous
    2021-02-09T12:45:19+00:00

    Also, disable the Hands Free Audio.

    For ages I was wondering why Spotify sounded so terrible and this was the cause.

    Teams seems to like switching to it, even if you have specified otherwise.

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  3. Anonymous
    2021-02-12T12:04:31+00:00

    THANK YUO, MAN! 
    HIghly appreciated!
    So stupid setting, so big change, huh!
    That also worked for me. 

    Thank again!

    Cheers

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  4. Anonymous
    2021-02-18T08:36:27+00:00

    When I'm in a teams call connected with a wireless headset and if I open any other web page, I'm not able to hear the audio of that webpage. Only Teams call audio is audible until I hang up the call.

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  5. Anonymous
    2021-02-22T09:10:20+00:00

    Thanks! Was just wondering why it works after disabling the one with LE? Do I not need the LE one for anything? What is LE used for.

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