Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2020-11-05T18:20:36+00:00

    The problem with all that myriad of steps is you are in the beginning of a meeting.. what would be nice is if it just worked, like with Zoom or Bluejeans.

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  2. Anonymous
    2020-11-12T03:09:28+00:00

    It doesn't work here

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  3. Anonymous
    2020-11-13T18:47:41+00:00

    Static & distortion using BT headphones through android phone ("call me").

    I'm sorry if this is already answered (it is not with my BT connected to the PC, rather when Teams "calls me".

    This is occurring only with teams. I contacted the manufacturer to replace it, but in good conscience I could not say it was happening on any other app or during phone calls (or listening to music).****They work with absolutely everything else. They work with Zoom, Webex, etc. They work connected with my phone, my cars, directly to the office PC, my home desktop and my home laptop.

    Any thoughts?

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  4. Anonymous
    2020-11-20T16:19:44+00:00

    I tried this and had no change.

    My issue may be a little different as people in the meeting can hear me (the mic on my headset is working) but I cant hear anything from Teams, except the ring of a call coming in but as soon as I answer, I have no sound.

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  5. Anonymous
    2020-11-21T00:14:31+00:00

    I tried this and had no change.

    My issue may be a little different as people in the meeting can hear me (the mic on my headset is working) but I cant hear anything from Teams, except the ring of a call coming in but as soon as I answer, I have no sound. 

    LEIGONS OF MEDIOCRACY... MICROSOFT IS YOUR PATRON SAINT!!!

    Every time you change something nothing works. Doesn't MS READ these complaints?

    MS Teams cannot connect with most bluetooth headsets. 

    I have Bluetooth Hearing Aids... THEY won’t connect. 

    I’m switching to Apple and you folks can go pound sand,,,

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