Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2023-05-04T19:36:43+00:00

    Thank you! This worked for me as well. So glad I found this thread just before giving up on the issue and reverting back to my corded earbuds. Such an odd bug.

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  2. Anonymous
    2023-05-01T21:54:34+00:00

    This worked for me in Windows 11.

    Control Panel >> Sound >> Playback >> BT Headphones >> Properties >> Advanced >> (Untick) "Enable audio enhancements"

    This made the headphones work in Teams, and stopped the BT stack from crashing. But I still had no microphone on a test call.

    To solve that:

    Control Panel >> Sound >> Recording >> Headset >> Properties >> Advanced (Untick) "Allow applications to take exclusive control of this device"

    After these two changes were made, Teams seems to be working as expected.

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  3. Anonymous
    2023-04-28T17:50:21+00:00

    This works for a split second only for the sound to go away again. Is there anything else that I can try?

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  5. Anonymous
    2023-04-27T14:38:42+00:00

    Thanks This worked!!!

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