Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2023-07-03T07:51:25+00:00

    My setup worked fine for quite long before breaking down again after Teams and/or Windows updated themselves last on 2023/06/26.

    Teams updated to

    • 1.6.00.16472 (64-bit)

    Windows updated to

    • KB5027215 (OS Builds 19044.3086 and 19045.3086)
    • KB5027538 Cumulative Update for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2

    Issue still only with Teams for Windows desktop version.

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  2. Anonymous
    2023-06-29T11:29:41+00:00

    I have a similar issue - I'm using a Shokz bluetooth headset. It works with Teams on my phone and laptop but not on my PC. All drivers are up to date etc. I once (and only once despite repeated attempts) managed to complete a test call successfully but then it failed on the first call made immediately afterwards. Alas the new Teams set up does not support making a test call so I have no idea whether this would be any better with the new teams....

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  3. Anonymous
    2023-06-15T06:40:15+00:00

    When I entered this menu, I saw the value of Main volume of my HeadSet is Nearly Zero. this suggestion make me solved my problem to the meeting sound so low volume on Microsoft Teams meetings, although the headphone volume is max and it works properly before

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  4. Anonymous
    2023-06-01T21:49:58+00:00

    Finally fixed this on my Sony WH-1000xm4. I tried many things, so forgive me if this does not resolve. In my case I use my headphones for audio output and an external mic for input. I believe the fix was to open device manager and disable all instances of Sony WH-1000xm4 HANDS FREE (different from Sony WH-1000xm4). Can be found under bluetooth and sound.

    Windows seemingly treats the headphones as two devices, I believe by disabling the Hands Free devices (audio input) it resolved my issues.

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  5. Anonymous
    2023-05-10T17:53:11+00:00

    I issue is that my bluetooth earbuds works during the first 40 - 50 seconds; it will then becomes silent. I can hear the others in the meeting; but they will NOT hear from me!!! Very strange!

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