Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2024-05-14T13:55:29+00:00

    Well, four years later and issue still exists. Unfortunately I have LE BT devices like mouse, keyboard... and my Sony WH-1000MX5 works only on AG/hands free mode. What's more after OS restart I need unmute manually on first call I have on teams. Windows 11. It doesn't look good... Maybe some software fix after 4 years?

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  2. Anonymous
    2024-04-17T02:36:33+00:00

    What is the Microsoft Bluetooth LE Enumerator??!

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  3. Anonymous
    2024-03-26T22:28:50+00:00

    This something Microsoft need to fix. BT works fine for any app other than Teams and seems there's a plethora of BT headphones that just won't work with Teams.
    So being that Microsoft is pretty **** in how it's coded then it's more than likely Windows that's at fault and not multiple different manufacturers headphones.

    SO, get on it Microsoft and fix the problem at hand. I mean whatever the Teams coding issue is translates over to Macs too.

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  4. Anonymous
    2024-02-22T07:50:33+00:00

    This worked for me...

    1. Unpair headset
    2. Right-click start menu and open Device Manager
    3. Expand Bluetooth
    4. Right-click Microsoft Bluetooth LE Enumerator and disable. It will give you a warning about devices not working. Unless you have devices that require Bluetooth low energy, it will be okay. Leave the other one (without LE) enabled.
    5. Pair your headset
    6. Enjoy

    This worked for mee too! Thanks!

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  5. Anonymous
    2024-01-24T20:03:24+00:00

    Many modern bluetooth keyboards and mice use LE.

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