This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.
1)Hesh 3 Stereo
2)Hesh 3 Hands-Free AG Audio
When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.
Managing sound and video settings during Teams meetings and calls
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue with a Bluetooth headset on Ubuntu. Works fine in all other apps, but not in Teams. Other USB headset even fails in Teams when the Bluetooth headset is connected. Have to restart Teams to reable even the USB headset
I was very pleased to find that others were having the same problem as I was and hoped I would find the answer here, but I tried all the above - all to no avail! Fuming at Microsoft, I had another look around various settings … and then realised … my Bluetooth headphones were not switched on! :)
Thanks!
Strange it does not work to me..... any idea ?
I have the same problem. In my mac, bluetooth headset is not showing up as a choice in Microsoft teams. It was working fine till yesterday (09/17)
Bluetooth headsets completely stopped working for me after a recent teams update. I have tried multiple headsets.
Oh and this via the mobile app where the bt headsets still work for every other app just not for teams calls.
Whats more is this is something that did work until recent.
This issue just adds to the ridiculousness that is Teams. I cant see how this product could be a viable communications product when it simply doesnt work for soooo many use cases.