Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2021-01-18T03:51:23+00:00
    1. In a Teams Call, go to Device Settings.
    2. As the Speaker, select the Stereo Option. (of your headphones)
    3. As the mic, choose anything EXCEPT the headset microphone.

    Basically, this works for almost everyone. The thing about Bluetooth headphones is that if you want to use its microphone, you have to sacrifice on the audio quality (Hands-Free Audio) but if you don't want to use the mic, you can have high quality audio (Stereo).

    If you're planning on never using the Headset Microphone, you can disable it from the sound settings.

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  2. Anonymous
    2021-01-17T16:16:48+00:00

    Hi, Wondering if you can help. I've tried the above and I can get the headphones working via the web application but not the app. Any ideas why?

    Thanks

    Sarah

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  3. Anonymous
    2021-01-08T18:18:48+00:00

    I tried all the above but still my earbuds notngetting aounds innteama meetings.

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  4. Anonymous
    2021-01-08T02:45:20+00:00

    You can try selecting Stereo headphones as speakers (Output) and the builtin microphone as input in the device settings while joining the meeting.

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  5. Anonymous
    2020-12-24T03:15:45+00:00

    The audio system generally is flakey on top of the bluetooth interface

    I have a Skullcandy Hesh 2 headset and sometimes it works often it quits in games but works fine for iTunes

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