Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

212 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-01-18T15:23:06+00:00

    Bugs with the bluetooth in windows includes pairing a microsoft 3600 mouse which is not even noticed. Same mouse pairs immediately with my MacBook so it's windows bug.

    Even with different bluetooth radios the problems are manifest

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-01-18T13:20:42+00:00

    I use Sony Bluetooth WH-CH710N headsets and only have this problem when using video conferences with Teams. It works perfectly fine with Zoom, Skype, and Google on Win10, so...

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-01-18T13:05:19+00:00

    actually, i feel its an issue with bluetooth. All apps & softwares have the same issue, zoom, webex, google meet... its not Teams fault...

    https://www.reddit.com/r/sony/comments/fqf71z/wh1000xm3\_can\_only\_use\_stereo\_or\_handsfree\_but/

    https://www.howtogeek.com/354321/why-bluetooth-headsets-are-terrible-on-windows-pcs/

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-01-18T11:01:31+00:00

    Sadly all of these suggestions are just workarounds where you HAVE to sacrifice either your audio quality or switch to different mic.

    What we need is to Teams developers fix this nonsense.

    Exactly! This is a software issue from Teams. So, they should fix it asap!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-01-18T10:17:42+00:00

    Sadly all of these suggestions are just workarounds where you HAVE to sacrifice either your audio quality or switch to different mic.

    What we need is to Teams developers fix this nonsense.

    Was this answer helpful?

    0 comments