Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2021-03-10T09:35:40+00:00

    I have the same type of headphones as you. But mine have a microphone. When I have a call in Teams, the sound in the headphone is robotic and choppy. But when I listen to music, they work perfectly. I tried everthing I could think of. NOTHING worked. I do not know how to fix it!

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  2. Anonymous
    2021-03-05T15:07:14+00:00

    Since 2 weeks I have my Jabra Elite 75t working properly in Teams.

    I use the following device in Teams:

    Image

    Essential is to setup your headset properly under: windows-key + X / Settings / Sound.

    Then look for "configuration" (sorry I have Dutch language active).

    The configuration of Headphones (= HQ sound, without mic) and Headset (= mono sound with mic) should setup as follows:

    Headset should be "standard communication device"

    Headphones should be "standard device"

    Image

    For recording (=microphone):

    Image

    This does the trick for me, thank you very much! (With OnePlus Earbuds).

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  3. Anonymous
    2021-03-03T08:21:48+00:00

    Since 2 weeks I have my Jabra Elite 75t working properly in Teams.

    I use the following device in Teams:

    Image

    Essential is to setup your headset properly under: windows-key + X / Settings / Sound.

    Then look for "configuration" (sorry I have Dutch language active).

    The configuration of Headphones (= HQ sound, without mic) and Headset (= mono sound with mic) should setup as follows:

    Headset should be "standard communication device"

    Headphones should be "standard device"

    Image

    For recording (=microphone):

    Image

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  4. Anonymous
    2021-03-03T08:01:14+00:00

    When in a Teams Meeting/Call,

    go to "Device Settings"

    Then Select your Speaker as Stereo option of your Bluetooth Headset

    Then Select the Mic of your LAPTOP.

    This worked for me...

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    1 person found this answer helpful.
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  5. Anonymous
    2021-03-02T18:28:28+00:00

    Please provide some other steps... The above steps not worked for me

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