Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2022-04-05T02:19:12+00:00

    This used to work before attaching a bluetooth speaker or headset to work with TEAMS. but for some reason or another the function stopped working lately. The same devices work on the other apps from the laptop (I use a MacAir M1 2020).

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  2. Anonymous
    2022-02-08T16:54:50+00:00

    Hi All,

    The problem with disabling Bluetooth LE is that some Bluetooth devices would stop working (e.g. my Logitech M585 in this case), so then this is the alternative I got after Googling thousands of pages.

    (Assume you did not disable any Bluetooth LE driver)

    1. Connect your Bluetooth headset

    1. Open Control Panel
    2. Open Device and Printers
    3. You will see your headphone connected as a device, right-click on it, choose properties
    4. From the "Services" tab, disable "Bluetooth telephony", click OK to commit changes.
    5. Disconnect and re-connect your device

    Doing so will cripple the mic on your Bluetooth headphone, that should do the same trick as "disabling Bluetooth LE", but you didn't kill the LE service so it does not affect other devices.  After making the changes you still need to choose an alternative mic to pick up your voice (bummer).

    This worked for my Edifier TWS1 Pro
    I already have a separate microphone for making/taking calls on Teams so it isn't much of an issue if I don't use the mic on my Bluetooth headset.

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  3. Anonymous
    2021-12-10T20:26:15+00:00

    You're a saint. Thank you!

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  4. Anonymous
    2021-11-25T06:34:15+00:00

    Feature update to Windows 10, version 21H2 has come. The problem is still there.

    When using Hands free AG Audio, there is some static disturbance. The only option is using Stereo audio, but the microphone configuration must be set to laptop default microphone.

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  5. Anonymous
    2021-10-28T15:32:36+00:00

    This was very helpful! Thanks!

    It would be amazing if the device setting was easier to access when users are in a hurry to connect with a meeting.

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