Managing sound and video settings during Teams meetings and calls
and now it's back to where it was. I had proper operation for a week. Back to where I started.
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I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.
1)Hesh 3 Stereo
2)Hesh 3 Hands-Free AG Audio
When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.
Managing sound and video settings during Teams meetings and calls
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and now it's back to where it was. I had proper operation for a week. Back to where I started.
I had the same problem with Sony WF500 earbuds until just a few days ago. On October 27, 2022 I did a Windows Update (Windows 10), and it downloaded a new Bluetooth driver. Since then, it's been working.
I've found out a combination of measures which works in my case (on WIN 11):
- I had to unmark the "Handsfree Telephony" service in the device properties.
- go to Devices and Printers;
- right click over your bluetooth headset;
- go to the headset Properties -> Services;
- unmark (unchoose) the "Handsfree Telephony" and Apply changes.
- Sometimes or each time I join Teams meating (!) I have to change the Spatial sound Type. Just change the selection from Off to Windows Sonic for Headphones or vise versa (!) I don't have any explanation for that, although it works for me. The another interesting thing is, that after I do that change in Spatial sound Type first time and headset works in the particular Teams meating, I am able to switch between those both Types (Off or Windows Sonic.......) without any impact on headset work - "It is as it is" :)
#1 worked for me. I am using a company laptop with limited access to machine settings.
If it helps, my bluetooth audio device is the Divoom Ditoo Plus.
I looked inside the settings.json mentioned here and found an argument that was set to false "enableDeviceSpecificDesktopPreference":false. changing that to true ("enableDeviceSpecificDesktopPreference":true) did the trick for me
Interesting! Thanks!