Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2024-10-16T11:00:36+00:00

    Thank you! The other suggestions didn’t work, but this one did the trick.

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  2. Anonymous
    2021-04-20T01:15:22+00:00

    Hi All,

    The problem with disabling Bluetooth LE is that some Bluetooth devices would stop working (e.g. my Logitech M585 in this case), so then this is the alternative I got after Googling thousands of pages.

    (Assume you did not disable any Bluetooth LE driver)

    1. Connect your Bluetooth headset

    1. Open Control Panel
    2. Open Device and Printers
    3. You will see your headphone connected as a device, right-click on it, choose properties
    4. From the "Services" tab, disable "Bluetooth telephony", click OK to commit changes.
    5. Disconnect and re-connect your device

    Doing so will cripple the mic on your Bluetooth headphone, that should do the same trick as "disabling Bluetooth LE", but you didn't kill the LE service so it does not affect other devices.  After making the changes you still need to choose an alternative mic to pick up your voice (bummer).

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  3. Anonymous
    2021-03-03T08:21:48+00:00

    Since 2 weeks I have my Jabra Elite 75t working properly in Teams.

    I use the following device in Teams:

    Image

    Essential is to setup your headset properly under: windows-key + X / Settings / Sound.

    Then look for "configuration" (sorry I have Dutch language active).

    The configuration of Headphones (= HQ sound, without mic) and Headset (= mono sound with mic) should setup as follows:

    Headset should be "standard communication device"

    Headphones should be "standard device"

    Image

    For recording (=microphone):

    Image

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  4. Anonymous
    2020-09-30T12:37:52+00:00

    Same issue with a Bluetooth headset on Ubuntu. Works fine in all other apps, but not in Teams. Other USB headset even fails in Teams when the Bluetooth headset is connected. Have to restart Teams to reable even the USB headset

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  5. Anonymous
    2020-08-11T20:21:25+00:00

    I totally agree.  It makes no sense not to have ALL Bluetooth headsets compatible especially if they work with Windows 10.

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