Bluetooth Headset not working with teams.

This will not work - This seems to be an issue across a whole range of devices with Windows 10 - Check out this link, it has a list of "approved" devices that would work: https://techcommunity.microsoft.com/t5/microsoft-teams/bluetooth-headset-microphone-bad-quality/m-p/1315948

For now I am using the Stereo option on my bluetooth headset to listen in and using the inbuilt laptop microphone :(

Hopefully microsoft will wake up to smell the coffee some day soon!

I have the same issues on my mac (10.15.6)

Until two weeks ago my bluetooth headset (sony WX-1000XM3) works fine with Teams, but now they do not works any more.

Headset works with other applications until I try to make a call with teams or other applications (even a test call), then they stop works also with other applications.

So I suppose that the issue is related to the use of the headset microphone.

I've tried many time un unpair / pair headset, system reboot, SMC reset, etc.

All media permissions are on in teams settings.

Privacy settings for microphone on my mac are all on.

I got same results also with Apple Airpods. 

UPDATE: September 2020.

Starting from the end of August all issues related to bluetooth headsets disappeared. 

All my headsets (sony and apple) are working and I'm able to switch between headsets and my Mac microphone and speakers. 

...but now, every time I start a Teams conference my Apple Magic Mouse stop working.

It disconnect from my Mac when the teams call begin, no way to connect it again during the Teams Call.

When the call is closed, after a few second the mouse reconnect. 

I'm going crazy...

Hi Microsoft Team,

I have problem with my bluetooth headset when using MS Teams.

• When I'm using the microphone of my BT headset, I cannot hear the other person on the call but they can hear me. - But when I'm using the built-in microphone of my laptop, everything works fine.

Scenario 1: I cannot hear the other person on the call but they can hear me.

Scenario 2: I'm using the laptop built-in microphone. Everything works fine.

Hello,

I tried my Mpow HC5 Bluetooth headset with the method below. Now I can hear the sound. Hope this helps.

1. At Windows, search for "Sound Setting".

2. Select  "Advanced sound options". You shall see 2 sets of Microsoft Teams Volume activated with your MS Teams desktop App running. If only one set, then it won't work.

3. Run the MS Teams desktop App.  Click your account icon, go to Setting --> Devices. Set the Speaker to "Headphone". Set Microphone to Microphone (your PC). Then click "Make a test call" to check the sound and microphone. If you set your microphone to your headset, it won't work.

Hope this helps. 

Thanks.

I have the exact same issue with teams. I have tried the skullcandy cassette bluetooth headset, the tronsmart spunky beats and the MI bluetooth earphone. All work fine with other apps. They just don't work with teams. I can get the audio , but the mic doesn't work on any of the devices for teams. The test call in teams either says that the mic is not connected or doesn't complain but one doesn't hear back your voice.

On windows 10 professional with latest updates.