Bluetooth Headset not working with teams.

Anonymous
2020-06-07T05:33:44+00:00

I have a pair of Bluetooth Skullcandy Hesh 3 Headphones, and they have 2 connections with my laptop.

1)Hesh 3 Stereo

2)Hesh 3 Hands-Free AG Audio

When I use Hands free AG Audio, there is some static disturbance. When watching videos, stereo option gives great sound quality but for some reason it doesn't give any sound during a meeting in teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2022-05-04T12:07:57+00:00

    There are device settings in Teams. There you can check and change, which input (microphone) and output you use.

    Try and play with combinations there - for example my Opel provides two outputs: one of them is named headphones, the other one - headset. Only one of them works. Additionally, it still doesn't work when the input is set to car microphone. So the only combination that works for me is Opel headphones as output + computer microphone as input.

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  2. Anonymous
    2021-12-10T20:26:15+00:00

    You're a saint. Thank you!

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  3. Anonymous
    2021-09-23T20:56:54+00:00

    This did not work for me, and it is super annoying. The worst part is, my bluetooth earbuds work when I do a test, just not when I try to use them for an actual call. It is infuriating.

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  4. Anonymous
    2021-07-02T15:44:32+00:00

    Hello,

    I tried my Mpow HC5 Bluetooth headset with the method below. Now I can hear the sound. Hope this helps.

    1. At Windows, search for "Sound Setting".

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    1. Select  "Advanced sound options". You shall see 2 sets of Microsoft Teams Volume activated with your MS Teams desktop App running. If only one set, then it won't work.

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    1. Run the MS Teams desktop App.  Click your account icon, go to Setting --> Devices. Set the Speaker to "Headphone". Set Microphone to Microphone (your PC). Then click "Make a test call" to check the sound and microphone. If you set your microphone to your headset, it won't work.

    Image

     

    Hope this helps. 

    Thanks.

    Hi There,

    I have the exactly same phone and I'm having this issue. I tried to follow your instructions but I only can see one set of Teams on my advanced options.

    Do you know if there is a way to add another one or fixed it? Because even follow your instructions it didn't work for me :(

    Thank you,

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  5. Anonymous
    2021-06-18T08:06:50+00:00

    Hi,

    I tried with above steps but no use.

    Kindly advise.

    I am using the latest version of Microsoft Teams

    Updated and using the Windows 10

    Tested on 2 different laptops but no luck

    Youtube and other calls works perfectly with Bluetooth device but Microsoft Teams not working

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