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Hi! In Microsoft Teams during the video calls I can't see myself in the viewfinder. Everyone else can see me in the chat but I don't have the little mini video of myself in the corner. Anyone know how to turn it on?
Additional meeting and call-related features and issues within Microsoft Teams for Education
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
We solved the problem uninstalling the integrated camera driver and reinstalling it and restarting the laptop.
Be sure to have it because at times the device manager is not able to detect the camera by itself. In this case you have to install the correct driver manually.
I had the same problem. Also, couldn't switch off the camera during the call. It was forcefully ON.
Later while using the teams app, I saw a notification on top of the window saying
"There is a 64-bit version available for your device. Download?"
I clicked on the 'Download' and it installed another teams app. I can now see my own video, switch off camera as I like in the new app.
For your identification here is how the icons of those two apps look like. the one on bottom gave me problems. The one on top is 64 bit and works well
Hope this solves your problem.
Joel
I've been able to see myself for quite a while now during each video call. This morning I experienced the same thing where I wasn't able to see myself in the bottom right hand corner. Turns out the solution ( for myself at least, ) was that my "Turn Camera Off" option was toggled on for some reason. All I had to do was toggle the option back to the Camera On mode, that fixed it right away.
Hoping it's this simple for others on here.
Stay safe all ~
Interesting - although I downloaded it and tried to run it (I may not have full admin access) - it worked and fixed both the self monitor image and the ability to turn the camera off. Thank you!!
Thank you for your advice. Will give it a go once we're out of lockdown. Cheers Ms Sparkles