Additional file-related features and issues within Microsoft Teams for business
Thank you so much for sharing! This was driving me nuts and your solution worked perfectly :)
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Hi,
We are currently using Microsoft Teams for team collaboration and we mainly use Microsoft Office desktop applications to open and edit our Office files. We do not use the integrated Teams editors or the web-based editors.
A couple weeks ago, the "Default behavior" option appeared in our Teams desktop applications and we were able to select "Desktop app" as the default way of opening files when double clicking a file in Teams. This is very handy for us and we recommended to all of our users to switch to this in order to open files.
But a few days ago, we discovered that this option is not available anymore in the choices presented : We now only have the "Teams" and "Browser" options, either from the general "Settings" menu or while right-clicking a file and select "Change default". The desktop app option has completely disappeared from the list. For those like me who configured Teams to open files directly from Office by default, the new default is now the Teams editor.
We tried to delete Microsoft Team's cache on one of our computers, but the option is still missing.
Is there a way to have this option back for our organization ? Is there something we need to configure in the Teams' admin center ?
Regards,
Additional file-related features and issues within Microsoft Teams for business
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Thank you so much for sharing! This was driving me nuts and your solution worked perfectly :)
So I require a special licence to be able to open a Word doc in Word? What is wrong with you Microsoft? A real scumbag move.
So I require a special licence to be able to open a Word doc in Word? What is wrong with you Microsoft? A real scumbag move.
No, Stephen, you do not. Real nice calling someone a scumbag without just cause.
A global corporation isn't a person. Also there is a clear difference between calling an individual a scumbag, and describing their actions as 'scumbag'.
Whatever licence I have evidently does not allow me to open a Microsoft document in a Microsoft application, so you tell me what I'm doing wrong?
I experienced the same problem. What may have worked for me is checking the "Register Teams as the chat app for Office" option in Settings -> General. Maybe it was just a coincidence since my company pushed other updates to my device at the same time, but after I checked that option and restarted, the option to open in desktop as default populated.