Teams: Starts and shows Continue button that does nothing

Anonymous
2021-02-02T16:29:40+00:00

Hi,

I just installed the Microsoft Teams desktop app. When I start it, it says "Welcome to Teams!", offers me a pulldown choice of "Personal", and a button "Continue". Clicking Continue does nothing. What do I do to start using Teams?

Thanks

Microsoft Teams | Microsoft Teams Free | Other

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Anonymous
2021-02-02T17:03:21+00:00

Hi Iola,

I'm Nik, an independent advisor here to assist you with this.

To give you the background that MS Team free comes in two variants.

  1. MS, Team free personal account(accessible from mobile/web app https://teams.live.com). You don't need to sign for this as it comes with all Microsoft account

It looks like you got the MS teams personal on the Desktop app early to release on your device, but it has not yet worked completely.

I'd suggest waiting for Microsft announcement on MS Teams personal life launch that schedule to release soon this month.

For more, see https://www.microsoft.com/en-us/microsoft-365/r...

Regards

Nik

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  1. Anonymous
    2022-10-17T09:12:36+00:00

    Nik, the link in the answer has been removed. Perhaps to add this to the answer on the first page when launching (free) Teams after an update. The "freeze" on the Continue button can happen if the incorrect account/organization "Personal" or "None" is selected. In this case, selecting "Personal" got the error. Selecting "None" gets in to the channels.

    One for the MS Teams suggestion box? - the error looks like the software is failing, when it is finding no data to load, so we anticipate a popup saying something like "no data here, try another account". Else it's trying to ascertain from logs what's wrong, when, in fact there's nothing wrong at all.

    Thanks.

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  2. Anonymous
    2022-10-22T18:21:09+00:00

    10/22/2022 and this issue is still ongoing. How long has this company been scheduling to release this feature? This is an absolute joke.

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  3. Anonymous
    2022-12-22T16:53:06+00:00

    December 2022 and still not working.....

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  4. Anonymous
    2023-02-15T12:40:51+00:00

    February 2023 and it's still not working.

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    3 people found this answer helpful.
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