Teams: Starts and shows Continue button that does nothing

Anonymous
2021-02-02T16:29:40+00:00

Hi,

I just installed the Microsoft Teams desktop app. When I start it, it says "Welcome to Teams!", offers me a pulldown choice of "Personal", and a button "Continue". Clicking Continue does nothing. What do I do to start using Teams?

Thanks

Microsoft Teams | Microsoft Teams Free | Other

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Anonymous
2021-02-02T17:03:21+00:00

Hi Iola,

I'm Nik, an independent advisor here to assist you with this.

To give you the background that MS Team free comes in two variants.

  1. MS, Team free personal account(accessible from mobile/web app https://teams.live.com). You don't need to sign for this as it comes with all Microsoft account

It looks like you got the MS teams personal on the Desktop app early to release on your device, but it has not yet worked completely.

I'd suggest waiting for Microsft announcement on MS Teams personal life launch that schedule to release soon this month.

For more, see https://www.microsoft.com/en-us/microsoft-365/r...

Regards

Nik

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  1. Anonymous
    2022-07-18T12:24:39+00:00

    i get the "personal" drop down, and if something else happens, i get this.

    this doesnt work for months now.

    teams is such a **** show, and calling it that is actually being nice.

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  2. Anonymous
    2022-06-12T13:40:07+00:00

    16th of June, 2022, and this issue is still around. I tried all suggested method in the comments, and still nothing. Tried reinstalling, resetting password, logging in another account, nothing. Microsoft Teams just refuses to work in my PC.

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    4 people found this answer helpful.
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  3. Anonymous
    2022-05-27T07:30:34+00:00

    Signing out and signing back in fixed the issue for me.

    Totally AMAZING that this hasn't been resolved in over a year. Microsoft, a behemoth in the tech world, cannot find time to fix such a trivial issue. Baffling to say the least.

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  4. Anonymous
    2022-05-25T08:21:38+00:00

    What finally worked for me (and i quote the MS Chatbot):

    Thanks. Let us try to rename the Teams folder and see if this one can fix this. Kindly, quit Teams first and follow the steps below:

    1. Click on any blank spaces on MAC desktop view.2. Click on Go at the Apple menu bar.3. Choose Go to Folder and type the following: ~/Library/Application Support/Microsoft4. Look for the Teams for Desktop folder and rename it to Teams for Desktop old.

    Once done, relaunch the Teams app and please try to sign in again.

    --

    The folder was named 'Teams' not 'Teams for Desktop'. But it worked.

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