Teams: Starts and shows Continue button that does nothing

Anonymous
2021-02-02T16:29:40+00:00

Hi,

I just installed the Microsoft Teams desktop app. When I start it, it says "Welcome to Teams!", offers me a pulldown choice of "Personal", and a button "Continue". Clicking Continue does nothing. What do I do to start using Teams?

Thanks

Microsoft Teams | Microsoft Teams Free | Other

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Anonymous
2021-02-02T17:03:21+00:00

Hi Iola,

I'm Nik, an independent advisor here to assist you with this.

To give you the background that MS Team free comes in two variants.

  1. MS, Team free personal account(accessible from mobile/web app https://teams.live.com). You don't need to sign for this as it comes with all Microsoft account

It looks like you got the MS teams personal on the Desktop app early to release on your device, but it has not yet worked completely.

I'd suggest waiting for Microsft announcement on MS Teams personal life launch that schedule to release soon this month.

For more, see https://www.microsoft.com/en-us/microsoft-365/r...

Regards

Nik

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  1. Anonymous
    2023-09-06T10:32:13+00:00

    This is why I stopped using Microsoft software 3 decades ago. It still doesn't work today, September 2023!

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  2. Anonymous
    2023-07-20T19:42:37+00:00

    Just joining to say this issue is still there. It may be caused by connecting a computer with work account. I have downloaded and redownloaded teams over and over again and it just cannot figure out I don't want to use my work account. This is after removing work account from accounts on my computer on two different computers.

    It's not out of line to assume this is not going to be fixed and we can all just go f ourselves. Microsoft's model is to include it free with enterprise packages, not create a passable product.

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  3. Anonymous
    2023-03-18T10:11:16+00:00

    This is the Solution that worked for me:

    I uninstalled Microsoft teams then I reinstalled it. It seems that there are two different versions of Teams on the install, one for work and a personal version, so I installed the personal version after having tried to use a personal account to sign in before, and I was able to sign in easily. So it looks like the problem for me was trying to use a personal account to sign in to the work version of Teams.

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  4. Anonymous
    2023-02-27T17:32:15+00:00

    Can confirm, in order to get past this issue (on Mac desktop client in my case), the following steps were taken:

    1. Upgrade to the latest version of the desktop client (manually download / install again).
    2. Start the application (and observe same broken behavior).
    3. Manually sign out and back in again (will trigger the UX to "unbreak" itself).

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