Teams App Not working on Android Devices

Anonymous
2019-01-23T19:13:28+00:00

So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

There was a problem with the network. Try signing in again

I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

Please guide me, how to fix this issue as it is very urgent for us.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2019-02-15T12:52:56+00:00

    Hi ShabirJan,

    Based on our investigation result from the logs, it looks like a modern authentication issue in Teams for android, since this issue is specific, I will send you the update information in Private Message, please check my update there.

    Regards,

    Bryan

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  2. Anonymous
    2019-02-15T19:07:05+00:00

    Hi Bryan

    thankf for your prompt response. Please check private message I just sent.

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  3. Anonymous
    2019-02-20T08:22:52+00:00

    Hi ShabirJan,

    Based on our investigation result from the logs, it looks like a modern authentication issue in Teams for android, since this issue is specific, I will send you the update information in Private Message, please check my update there.

    Regards,

    Bryan

    Hi Bryan,

    is this issue done? I got this too so could you please help me out?

    Thanks and regards!

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  4. Anonymous
    2019-02-26T15:54:06+00:00

    Hi ShabirJan,

    Firstly, I'd like to apologize for delay the response since I was OOF in the past few days, we appreciate if you can understand for it. since this issue is specific, the detailed cause you may need to contact our dedicated support team. Engineer there will be glad to help you further and clarify more details. please check the Private Message I have send to you. You can also share the result here if there are any updates. 

    @Vkey4, I will send you a Private Message. Please check my update there.

    We kindly appreciate your understanding.

    Regards,

    Bryan

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  5. Anonymous
    2019-03-15T13:00:22+00:00

    Would you please send me the solution??

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