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So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.
There was a problem with the network. Try signing in again
I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.
Please guide me, how to fix this issue as it is very urgent for us.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Strange we have worst kind of bugs in 2020. I'm having this problem and just wasted 2 hours reading the thread and try every solution but no luck. Amazing stuff Microsoft.
I have installed Microsoft team in my android mobile phone but it never let me log in !!! Have tried many times by uninstallation and installation. Pls check the screenshot what I see.
I haven't had this issue in several months now.
I ended up changing my MFA preferences to only receiving a text message, rather than using the Authenticator app to provide the MFA response (Approve, pick the right number etc).
Since this - I haven't had the issue at all, but I had it multiple times when I chose to use the Authenticator app to do the approval.
Something worth trying for those of you who are still plagued with this issue.
I haven't had this issue in several months now.
I ended up changing my MFA preferences to only receiving a text message, rather than using the Authenticator app to provide the MFA response (Approve, pick the right number etc).
Since this - I haven't had the issue at all, but I had it multiple times when I chose to use the Authenticator app to do the approval.
Something worth trying for those of you who are still plagued with this issue.
What is MFA?
Noel_F thank you, this worked perfectly. After months of not being able to access Teams on my Grandstream desk phone, disabling the Authenticator app and just receiving the text message worked.