Teams App Not working on Android Devices

Anonymous
2019-01-23T19:13:28+00:00

So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

There was a problem with the network. Try signing in again

I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

Please guide me, how to fix this issue as it is very urgent for us.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-06-30T17:23:29+00:00

    That's exactly my config,  I have ms auth in the Knox secure folder and teams on the workspace.

    According to my guys, it's been an ongoing issue on and off with that app and other ms app combined.

    Quite annoying....

    I've been working remotely for nearly 16 weeks now, so having access to teams on my phone and not just my laptop is mission critical.

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  2. Anonymous
    2020-07-01T20:20:01+00:00

    Hello 

    I've been struggling for days my Microsoft apps don't work its we've detected a slow connection when my network is very strong cause my sister is using the same apps and hers is working so pls help

    We are registered under a school

    And its tiring cause I can't attend class sometimes

    Or inform my teachers cause the messages never goes through I'm falling behind with my work and all my Microsoft apps are doing the same thing I also struggle to sign in into some of them because of this problem pls help me ASAP because I can't handle it anymore pls 

    I need to get back on track with my work pls I need help urgently pls its bigger than a problem now for me

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  3. Anonymous
    2020-07-03T08:49:26+00:00

    Hello 

    I've been struggling for days my Microsoft apps don't work its we've detected a slow connection when my network is very strong cause my sister is using the same apps and hers is working so pls help

    We are registered under a school

    And its tiring cause I can't attend class sometimes

    Or inform my teachers cause the messages never goes through I'm falling behind with my work and all my Microsoft apps are doing the same thing I also struggle to sign in into some of them because of this problem pls help me ASAP because I can't handle it anymore pls 

    I need to get back on track with my work pls I need help urgently pls its bigger than a problem now for me

    Please provide us with additional information to better assist you.

    Type of Device 

    Software version

    Have you tried removing and installing again?

    cleared cache

    remove all user accounts and only login with your school account.

    also have you checked if the apps work from office.com?

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  4. Anonymous
    2020-07-06T09:57:28+00:00

    Great solution. It works on my device!. Thank you

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  5. Anonymous
    2020-07-08T03:09:23+00:00

    Bright

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