Teams App Not working on Android Devices

Anonymous
2019-01-23T19:13:28+00:00

So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

There was a problem with the network. Try signing in again

I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

Please guide me, how to fix this issue as it is very urgent for us.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-05-04T08:39:03+00:00

    Same issue here:

    • Samsung Galaxy A3 2017 (SM-A320FL)
    • Android 8.0.0
    • Samsung Experience 9.0
    • Teams 1416 / 1.0.0.2021042002
    • no MS Authenticator

    After entering the school email address and hitting "Sign In", Teams changes to the next screen with Teams on a black bar at the top and displays that blue rotating circle thing forever.

    Sign in with the same account via PC / Web works without any issues.

    Surprisingly, a lot of people face the issue without any noticable action from MS-side ...

    With disappointed regards,

      W. Stumpf

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  2. Anonymous
    2021-05-04T05:39:41+00:00

    Hi,

    please what is the final solution for this issue? I experience the same

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  3. Anonymous
    2021-04-05T17:51:55+00:00

    I could make it work installing Office app on my phone and logging in with the same account.

    I have a Mi 9T pro with MIUI 12, tried many things before but this was the only way to make it work. 

    Hope it can help someone.

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  4. Anonymous
    2021-03-18T16:34:21+00:00

    For me it was the Tor Browser that screwed the internal DNS settings. Uninstalled it and rebooted, that fixed the issue.

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  5. Anonymous
    2021-02-16T04:14:22+00:00

    I can't login to team on android since I reset my Windows domain password. I can login to Team in Windows or IOS but not in Andorid.

    The problem is it won't allow me to delete existing account and enter new password. It seems it try to use the old password to login automatically and of course failed.

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