Teams App Not working on Android Devices

Anonymous
2019-01-23T19:13:28+00:00

So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

There was a problem with the network. Try signing in again

I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

Please guide me, how to fix this issue as it is very urgent for us.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-05-13T20:29:32+00:00

    So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

    There was a problem with the network. Try signing in again

    I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

    Please guide me, how to fix this issue as it is very urgent for us.

    I started seeing the same issue on my Androind OnePlus5T(running Nougat 9.0)

    I was able to resolve the issue by resetting network settings and then change the domain to @contoso.onmicrosoft.com

    This redirected me to the login page, where i simply clicked on login with a different account and entered my org AD credentials and was able to successfully login to Teams app.

    Hope this helps solve your problem as well

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  2. Anonymous
    2020-05-13T11:33:09+00:00

    Recently i had contacted helpdesk and asked them to remove my old Windows devices from Azure AD. It stays resolved

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  3. Anonymous
    2020-05-13T11:31:59+00:00

    No, i tried that too stays unresolved

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  4. Anonymous
    2020-05-12T19:42:37+00:00

    I resolved this issue by changing network from sim2 to sim 1 ,

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  5. Anonymous
    2020-05-11T05:41:03+00:00

    Hello,

    I am also facing Teams login issue along with a few other colleagues (on android).

    But my error is different and occurs after i enter enterprise id and before being asked for password!!!!.

    Unexpected Error

    An unexpected error has occurred. .......

    Kindly help on this have tried all possible steps to be able to login.

    Regards,

    Ankush

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