This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.
There was a problem with the network. Try signing in again
I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.
Please guide me, how to fix this issue as it is very urgent for us.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is bad because I need authenticator as well. My temporary fix is to move authenticator to the secure folder apps, but this is not a long term fix.
I found the issue. Its the Authenticator app. Uninstall it.
Solved the issue on my Android.
Thanks.
BINGO!
In my case, I had to uninstall MS Auth ANNNNND cleared the cache in Teams, teams auto-magically worked again.
Great hint!
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
My teams is connected to my work. We found that first delete the app. Re-install it. At the point of install, it asks to identify the work network. I needed to be in the office on the corporate wifi to get this to work. Re-do the authenticator instructions. When you select your work wifi, do not authenticate the wifi network. Say do not authenticate....it has been a few weeks since I have done this but I believe that is what it was called. once I did not authenticate the corporate wifi, I stopped having problems with Teams.
I found the issue. Its the Authenticator app. Uninstall it.
Solved the issue on my Android.
Thanks.
Not even running the Authenticator app so that isn't the fix for me.