Teams App Not working on Android Devices

Anonymous
2019-01-23T19:13:28+00:00

So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

There was a problem with the network. Try signing in again

I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

Please guide me, how to fix this issue as it is very urgent for us.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-09-29T10:16:23+00:00

    Signing out off the Word App and signing in again worked and that also resolved the problem with signing into teams on my phone.

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  2. Anonymous
    2020-09-29T07:40:40+00:00

    This is happening only in Android 9.0 after upgrading. IOS don't have this issue. I was able to login from my iPad on the same.

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  3. Anonymous
    2020-09-09T10:00:08+00:00

    I encountered the similar problem. Here is my solution:

    1. Open Microsoft Authorisation App.
    2. Go to Menu > Setting,  then find Stay logged in to your Microsoft work or school account.
    3. Turn-off Battery optimisation, so, this allows Teams to fetch Microsoft work account.  

    Bingo ! Worked perfectly. Thanks a ton !!!

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  4. Anonymous
    2020-09-09T09:49:43+00:00

    I encountered the similar problem. Here is my solution:

    1. Open Microsoft Authorisation App.
    2. Go to Menu > Setting,  then find Stay logged in to your Microsoft work or school account.
    3. Turn-off Battery optimisation, so, this allows Teams to fetch Microsoft work account.

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    2 people found this answer helpful.
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  5. Anonymous
    2020-09-01T22:50:28+00:00

    MFA = Multi-Factor Authentication.

    It's what you use the Microsoft Authenticator app for.  Rather than choose to receive the notification through the app, change it so it sends you a text message.  

    You can change your MFA preferences at aka.ms/mfasetup, and sign-in with the account you are using with Teams.  You may need to open that link in a new private browser window.

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