Teams App Not working on Android Devices

Anonymous
2019-01-23T19:13:28+00:00

So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

There was a problem with the network. Try signing in again

I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

Please guide me, how to fix this issue as it is very urgent for us.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-06-30T17:23:29+00:00

    That's exactly my config,  I have ms auth in the Knox secure folder and teams on the workspace.

    According to my guys, it's been an ongoing issue on and off with that app and other ms app combined.

    Quite annoying....

    I've been working remotely for nearly 16 weeks now, so having access to teams on my phone and not just my laptop is mission critical.

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  2. Anonymous
    2020-06-30T15:21:08+00:00

    This is bad because I need authenticator as well. My temporary fix is to move authenticator to the secure folder apps, but this is not a long term fix.

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  3. Anonymous
    2020-06-29T14:44:56+00:00

    I found the issue. Its the Authenticator app. Uninstall it.

    Solved the issue on my Android.

    Thanks.

    BINGO!

    In my case, I had to uninstall MS Auth ANNNNND cleared the cache in Teams, teams auto-magically worked again.

    Great hint!

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  5. Anonymous
    2020-06-22T10:16:48+00:00

    I found the issue. Its the Authenticator app. Uninstall it.

    Solved the issue on my Android.

    Thanks.

    Not even running the Authenticator app so that isn't the fix for me.

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